Refund Policy

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to first-time purchases and renewals alike.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders. To request one, visit paddle.net with your order email or receipt, or contact us at support@contactlypro.app and we will arrange it for you.

Refunds are returned to the original payment method. Your bank or card issuer may take a few business days to show the credit.

Cancelling a subscription

You can cancel at any time from the billing portal linked in your Paddle receipt. After cancellation you keep access until the end of the period you have already paid for, and you are not charged again.

Related policies

Paddle's own refund policy and buyer terms also apply to your purchase.